Support
Updated November 8, 2026 (version 1)
In short
- Write to contato@grochatech.com.br; we reply on business days.
- To leave the waitlist or delete your email, just ask at the same address.
- The game has not been released yet: questions about it are still about production.
1. How to reach us
The channel is the email contato@grochatech.com.br. Tell us what happened, on which device and browser, and, if you can, attach a screenshot. We reply on business days.
2. Leaving the waitlist
Write from the registered email with the subject "CityMock: leave the list". We delete your email from the list and confirm the deletion in the same conversation.
3. Requests about your data
For access, correction, deletion and the other LGPD rights, use the button below or write to the same email. The Privacy Policy explains each one.
4. About the game
CityMock is in production. When a playable version exists, game support (bug reports, save recovery, purchases) will be described here, with each store’s channels.
GROCHA Tech is the trade name of G DA SILVA C ROCHA DESENVOLVIMENTO DE SOFTWARE & TECNOLOGIA, Brazilian company registry (CNPJ) 38.323.551/0001-69, Rua Minas Gerais, 30, apto. 14, Vila Brasil, Santa Bárbara d'Oeste – SP, CEP 13451-077, Brasil. Contact for everything on this page: contato@grochatech.com.br or +55 (19) 98847-2424.
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